Last updated: July 10, 2026
Fractal Enigma (“we,” “us,” or “our”) operates fractalenigma.com (the “Site”), including our online bookstore. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to this policy.
Information We Collect
Information you provide: When you place an order we collect your name, email address, billing details, and the items you purchase. When you join a newsletter or request a bonus chapter we collect your email address. If you contact us, we keep the correspondence.
Information collected automatically: Like most websites, we collect standard technical data — IP address, browser type, device information, pages visited, and referring URLs — through cookies and similar technologies. This helps the Site function, keeps your cart working, and helps us understand which pages readers find useful.
How We Use Your Information
We use your information to: process and deliver your orders (including digital delivery of ebooks and audiobooks); send purchase receipts and delivery emails; send newsletters and new-release alerts you have signed up for; provide customer support; improve the Site and our catalog; prevent fraud; and comply with legal obligations. We do not sell your personal information.
Payments
Payments are processed by third-party payment providers (which may include Stripe, PayPal, and Amazon Pay, depending on the option you choose at checkout). We never see or store your full card number — payment details are handled directly by the payment provider under its own privacy policy. We receive only the information needed to fulfill your order, such as your name, email, and confirmation that payment succeeded.
Service Providers We Share Data With
We share information only with the services that make the store and Site work: BookFunnel (delivers your ebook and audiobook files after purchase — they receive your email address and the titles to deliver); MailerLite (manages our email newsletters); payment processors (as described above); Google Analytics (anonymous usage statistics that help us understand Site traffic); and our hosting, security, and performance providers (including Cloudflare). Each provider processes data under its own privacy policy and only to provide its service to us.
Cookies
The Site uses cookies for essential functions (keeping your shopping cart and checkout working), performance (caching), and analytics. You can control or delete cookies through your browser settings; blocking essential cookies may prevent checkout from working.
Affiliate Links
Some links on the Site are Amazon affiliate links. As an Amazon Associate, we earn from qualifying purchases at no extra cost to you. Clicking those links takes you to Amazon, where Amazon’s own privacy policy applies.
Email Marketing
You will only receive marketing emails if you signed up for them. Every email includes an unsubscribe link, and unsubscribing takes effect immediately. Transactional emails (receipts, download links) are sent as part of fulfilling your order.
Data Retention
We keep order records as long as needed for accounting, tax, and customer-support purposes. Newsletter data is kept until you unsubscribe. You may request deletion of your data at any time (see Your Rights below).
Your Rights
Depending on where you live (including under the GDPR and CCPA), you may have the right to access, correct, download, or delete the personal information we hold about you, and to opt out of marketing. To exercise any of these rights, contact us at the email below and we will respond within 30 days. We do not discriminate against anyone for exercising privacy rights.
Age Requirement
The Site sells adult romance fiction intended for readers 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
Security
The Site is served over HTTPS, and we use reputable providers for hosting, payments, and delivery. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your information.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Site after changes means you accept the updated policy.
Contact Us
Questions or privacy requests: contact@fractalenigma.com